Encouraging Inclusion in the Workplace
Welcoming Diversity training courses teach employees and their supervisors how to create an open work environment.
Intro to Diversity and Inclusion
- Introduces the history of an emerging, diverse workplace and what it means to employers
- Defines and contrasts EEO laws, Affirmative Action Plans and initiatives for embracing diversity
- Explores the impact of welcoming diversity from a personal viewpoint as well as an organizational perspective
The Basics of Bias Awareness
- Explores how all of us acquire bias
- Defines Acceptance vs. Assimilation
- Reviews a wide range of diversity dimensions and how they both separate and unite us
- Evaluates acceptable and unacceptable behaviors of bias
Welcoming Diversity, in Practice
- Understanding the importance of perceptions – our own and others
- Exploring steps towards welcoming diversity, from exclusion to embracing
- Evaluate individual understanding with a review exercise
Open Communication and Conflict Resolution
- Effective use of language to encourage acceptance and inclusion
- Effective listening skills to raise awareness and provide others opportunities to contribute
- Avoiding the pitfalls that prevent effective, open communications
- Understanding and practicing conflict resolution in the work environment
Training Objectives
- Identify personal biases and analyze ways to prevent them from triggering inappropriate behaviors
- Treat everyone in the work environment equitably and respectfully
- Effectively respond to instances of perceived bias or interpersonal conflict using positive communication methods
- Model behavior that may reduce detrimental workplace tensions and conflict
The course takes a practical, no-nonsense approach to such important questions as:
- How do I create a welcoming environment without causing offense?
- What is required by law and what is simply good practice?
Every course is tailored to enable employees to identify with the organization and their own working environment and make the instructional material relevant. Welcoming Diversity enables the employer to relate the concepts to its particular working conditions so the training has meaning to learners.
Other benefits of Welcoming Diversity:
Quick and Easy Setup
Full-Service Tracking and Reporting
Customized to Meet Your Organization’s Unique Needs
Find out more about Diversity Training during SHRM 2011:
Register for our demo and you could win an iPad2!
